The payment methods available for an order are shown at checkout. Choose a displayed method and read its instructions before authorising the payment. A payment-provider screen or order email should identify the Chemyo order it relates to.
Before you pay
- Check the product name, format, quantity and number of items.
- Review the final product total, delivery charge and any applicable tax.
- Use the payment route associated with your actual checkout order.
- Keep the order number and the provider’s transaction reference.
How is an order confirmed?
WooCommerce provides an order reference and status. A pending or on-hold order may still require payment confirmation. If the payment provider reports a completed payment but the order does not update, contact support with both references. Do not send a second payment solely because the first status screen has not refreshed.
Payment questions and refunds
Raise a payment question against the relevant order. Refund handling depends on the order, the payment provider and the applicable terms; a transaction reference helps identify the payment. Read the returns information for an incorrect or damaged order.
Which business receives the order?
The supplier at chemyo.plus is independent of Chemyo LLC and chemyo.com. It does not collect payments for the closed Chemyo business or resolve that business’s previous transactions. The Chemyo status page explains that distinction.